FAQs about our Property Lettings

What is the duration of a ‘long term letting’?

o Properties are usually available for a minimum term of 12 months with a break-clause (minimum 6 months) by negotiation, although most Tenancy Agreements can be extended subject to the Landlord’s agreement.


What information or paperwork do I need in order to rent with Globe?

o Full time employed:
Passport
Employment reference/contract
Proof of income: 6 months of pay slips
Recent Landlord reference
Proof of address (e.g. utility bill, council tax bill)
UK Visa (if applicable)
o Self employed:
Passport
Year-end account
Accountant’s reference
Recent Landlord reference (if applicable)
Proof of address (e.g. utility bill, council tax bill)
o Student (requires UK-based Guarantor)*:
Passports of both Applicant and Guarantor
Letter from College
Guarantor’s Proof of income (6 months of pay slips)
Guarantor’s Proof of address (e.g. utility bill, council tax bill)
Guarantor’s employment reference
UK Visa (if international student)
* If you do not have a UK-based Guarantor, Globe requires 6 months’ rent paid up front.


If I don’t have references, what do I do?

o If you do not have references or a Guarantor, Globe requires 6 months’ rent paid up front.


Are the lettings subject to break clauses?

o Yes, properties are usually available for a minimum term of 12 months with a break-clause (minimum 6 months) by negotiation, although most Tenancy Agreements can be extended subject to the Landlord’s agreement.


What are Globe’s check in / check out procedures?

o Check in procedure:
Tenant meets the inventory clerk at the property and goes through the property, after which keys are provided to the Tenant and they receive a copy of the report via email.
A letter with the utility companies is also provided upon check in.
o Check out procedure:
Tenant meets inventory clerk at the property and goes through the report, after which keys are returned to the inventory clerk.


What are your fees? Do they include VAT? Are there any additional charges?

o You can find all the information on our fees here: http://globeapt.com/tenant-agency-fees


Who do I contact in an emergency?

o Please call 0207 034 3430 during normal office hours (Monday-Friday 9.00am – 5.30pm) or outside of those hours: 0207 935 9512


Who do I contact regarding general maintenance queries?

o Please email lettings@globeapt.com with any maintenance queries and your email will be answered within 24 business hours.


Are Globe’s apartments pet-friendly?

o Most of our apartments are not able to house pets, although this is at the discretion of the landlord so please feel free to enquire about a specific property’s policy.


How is my deposit protected?

o Deposits are protected by the TDS - Tenancy Deposit Scheme.